100% focused on fantastic SAP support

100% SAP Support

  • At PASaPAS we ONLY do SAP Support - many larger companies provide SAP support in order to gain access to lucrative SAP project work. With us, that's not the case.
  • All of our consultants have made a career choice to focus on SAP support – meaning they’re motivated and committed to giving you great service.
  • We provide a unique support management infrastructure built on SAP which gives you total transparency of our effort - giving you high levels of connectedness with our team and complete control of your support costs.

100% Local SAP Support

  • All of our staff are highly experienced, full-time and locally employed.
  • No frustrating translation and communication to an offshore team - because we talk your language, we can talk with your users and immediately understand your requirements.
  • We cover all the core SAP modules in-house and have strong local partner relationships for niche skills and industry specific knowledge.

100% Flexible Terms

  • There are NO Tie-Ins or long term contract - the only commitment you need to make is an initial investment in connectivity to our support centre (typically £2k) and then purchase your first “Service Plan”
  • Service plans start from as low as £4,800 and any balance of service units can be rolled over beyond the contract if they're not used.
  • Unlike our competitors, there is no minimum FTE level where you’re required to pay to keep our staff on standby – this is made possible because we have a unique SAP Support business model.

100% On Demand Service

  • Our SAP Support service flexes up or down depending on the level of support you need - giving you access to all the skills you need without paying the overhead of full time staff or contractors.
  • If you don't ask us to work on your service plan units for a period of time, that's OK.
  • If you need us to look at lots of tickets in a given month, that's OK too.