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Flexible, local and dedicated SAP Support

PASaPAS Group was founded in 2007 by Jesus Berecibar, Jeroen Bent and a team of highly skilled and experienced SAP support consultants to provide an affordable, high quality SAP support service to small and medium-sized SAP customers who do not have in-house SAP expertise, as well as any organisations who prefer the flexibility and cost advantages of external support.

With the addition of PASaPAS UK, we have grown into one of the largest specialist SAP support providers in Europe. The PASaPAS service differs from any other in the UK marketplace in that it is 100% flexible with no minimum commitments and no contractual tie ins.

100% SAP Support

  • At PASaPAS we ONLY do SAP Support - many larger companies provide SAP support in order to gain access to lucrative SAP project work. With us, that's not the case.
  • All of our consultants have made a career choice to focus on SAP support – meaning they’re motivated and committed to giving you great service.
  • We provide a unique support management infrastructure built on SAP which gives you total transparency of our effort - giving you high levels of connectedness with our team and complete control of your support costs.

100% Local SAP Support

  • All of our staff are highly experienced, full-time and locally employed.
  • No frustrating translation and communication to an offshore team - because we talk your language, we can talk with your users and immediately understand your requirements.
  • We cover all the core SAP modules in-house and have strong local partner relationships for niche skills and industry specific knowledge.

100% Flexible Terms

  • There are NO Tie-Ins or long term contract - the only commitment you need to make is an initial investment in connectivity to our support centre (typically £2k) and then purchase your first “Service Plan”
  • Service plans start from as low as £4,800 and any balance of service units can be rolled over beyond the contract if they're not used.
  • Unlike our competitors, there is no minimum FTE level where you’re required to pay to keep our staff on standby – this is made possible because we have a unique SAP Support business model.

100% On Demand Service

  • Our SAP Support service flexes up or down depending on the level of support you need - giving you access to all the skills you need without paying the overhead of full time staff or contractors.
  • If you don't ask us to work on your service plan units for a period of time, that's OK.
  • If you need us to look at lots of tickets in a given month, that's OK too.